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Various Intelligent applications

For Heineken we have developed a number of different applications where we have used AI (Artificial Intelligence) and IoT (Internet of Things) to optimize different processes within the company. From Contract Management Systems to Smart Brewing.

Business industry
manufacturing, retail
From 2021 onwards
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Product overview

How smart applications can help HEINEKEN in the ambition of becoming the best-connected brewery”. From contract management to IoT based predictions and providing people with dashboards to make decisions.


Artificial Intelligence is helping Heineken to stay ahead of the competetion

  • Live data from sensors
  • Beervolume predictions
  • Pro-active support
  • Temperature control
  • Smart Contract Management
Functionality summary
  • 01Weatherforecast based planning
  • 02Management boards
  • 03Beer volume planning
  • 04Contract lifecycle Management
Decoration circle

Internet of Things

iot 5

Heineken, one of the world's largest brewing companies, has explored the use of IoT (Internet of Things) devices to enhance various aspects of its operations, including production, logistics, and customer engagement. Here are a few examples of Heineken's utilization of IoT devices:

  1. Smart Contract Management: Heineken has implemented a smart contract management solution to make sure that every suplier and every customers has a contract that is in place and reflects what has been agreed upon.
  2. Quality Control and Inventory Management: IoT devices are utilized to monitor storage conditions and track inventory levels across Heineken's distribution network. For instance, temperature sensors are deployed in warehouses and refrigeration units to ensure the optimal storage conditions for beer. IoT-based inventory management systems provide real-time visibility into stock levels, enabling efficient supply chain management.
  3. Smart Dispensing Systems: Heineken has developed smart dispensing systems that utilize IoT technology. These systems, commonly found in bars, use connected devices to monitor the amount of beer dispensed, track keg levels, and collect data on consumer preferences. This data helps optimize operations, reduce waste, and improve customer experiences.
  4. Connected Coolers: Heineken has deployed connected coolers in various retail locations, embedding IoT sensors in the refrigeration units. These sensors monitor temperature, energy consumption, and stock levels, ensuring that the coolers are operating efficiently and stocked with the right products. Data from these devices enables proactive maintenance, helps plan restocking activities, and provides insights for merchandising strategies.
  5. Customer Engagement: Heineken has explored IoT devices as a means to enhance customer engagement and marketing efforts. For example, the company has incorporated IoT technology into interactive experiences at events and festivals. This includes connected devices that enable personalized interactions, collect customer data, and provide unique experiences through features like smart bracelets or RFID-enabled activations.

Heineken's use of IoT devices is driven by the aim to improve operational efficiency, quality control, and customer experiences. By leveraging the capabilities of IoT, the company can collect and analyze real-time data, optimize processes, and make informed decisions to drive innovation and enhance their overall business operations.

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